Shipping policy
Handling Time
We ship orders within 5 business days after payment confirmation. If an item is out of stock, we will order it from our supplier before shipping from our store, which may cause delays.
Shipping Methods & Delivery Estimates
Express Delivery (Fastest)
- Carrier: DHL or Japan Post (EMS)
- Estimated delivery: 1–2 weeks (often 5–7 days)
- Tracking number provided
Standard Delivery (Most Affordable)
- Carrier: Japan Post
- Estimated delivery: 2 weeks – 1 month (in some countries, it may take over 1 month)
- Delays may occur; tracking number provided
Shipping Fees
Shipping costs vary by destination, shipping method, and package weight. You can check the exact fee on the Cart page before checkout.
How to check shipping costs ≫
Domestic Delivery (Japan)
Available for customers visiting Japan. Flat rate ¥1,500 (includes coordination with your accommodation + tracking)..
Order Tracking
After shipment, we will email you the tracking number and the tracking website.
Customs Duties & Taxes
Import duties, taxes, and customs fees may apply depending on your country/region’s regulations. These charges are not included in the item price or shipping fee and are the buyer’s responsibility. For orders shipped within Japan, 10% Japanese consumption tax will be added.